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FAQ

How long does it take to produce my order?

Most orders are produced and shipped in 2-3 business days. Some items are special order and take just a bit longer. We can produce and ship items in a single day but you will need to give us a call to discuss specifics — (888)754-8337

Will I see a proof of my award?

Yes, we always send proofs to allow you to make any needed changes and to insure the accuracy of the personalization.

Do you charge for logos?

No, if you provide the appropriate file format we do not charge to print your logo on your purchase. However if you cannot provide suitable artwork – there is a minimum charge to transform your art into a useable form.

Do you do rush orders?

We will gladly rush your order at no additional charge.

How do you ship?

We ship UPS, FEDEX or USPS. Normally all items are shipped ground however you may expedite your order AIR shipping however those rates are generally much higher.

Is my internet order secure?

Yes. We use state-of-the-art GeoTrustSSL encryption and identity verification, for the highest level of security. GeoTrustSSL assures online visitors that credit card account numbers and other confidential information cannot be viewed, intercepted or altered.

Do you have a minimum order?

No.

How much does engraving cost?

Engraving is free on all items.